Privacy Policy | Xtract PDF AI

Introduction

Xtract PDF AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered PDF data extraction service (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

Information We Collect

Personal Information

We may collect personally identifiable information, such as your name, email address, and payment information when you register for an account or make a purchase.

Usage Data

We may also collect information about how you access and use the Service. This usage data may include your computer's Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

PDF Files

When using our Service, you may upload PDF files for data extraction. These files and related extraction metadata are processed securely and may be stored for as long as reasonably necessary to provide the Service, support your account, maintain operational integrity, investigate abuse or errors, and comply with legal obligations.

How We Use Your Information

We may use the information we collect in the following ways:

To provide, maintain, and improve our Service
To process transactions and send related information
To send you technical notices, updates, and support messages
To respond to your comments, questions, and provide customer service
To monitor and analyze usage and trends to improve your experience
To detect, prevent, and address technical issues

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Data Retention

We retain your information for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, including service delivery, customer support, billing, fraud prevention, security, and audit or accounting integrity, unless a longer retention period is required or permitted by law.

Billing records, subscription records, webhook processing records, credit transaction records, and similar operational logs may be retained for internal reconciliation, dispute handling, legal compliance, and financial audit purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, update, or delete your information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact@xtractpdfai.com